Terms & Conditions

Be365 Terms and Conditions — What You Need to Know Before You Start

By using the be365 platform, you agree to these Terms and Conditions. Please read everything carefully.

Last updated: January 2026
Applicable in Bangladesh
Users aged 18+
Important Notice

By using the be365 website or app, you automatically agree to these Terms and Conditions. If you do not agree with these terms, please refrain from using be365.

1 General terms and conditions

Be365 (https://be365.bid) is an online Sports Betting and gaming platform. These Terms and Conditions form a legal agreement between be365 and its users. By accessing, registering, or using any service on the platform, you are deemed to have accepted these terms.

Be365 reserves the right to update these Terms and Conditions at any time. If changes are made, we will post a notice on the platform and may ask you to re-confirm your acceptance. We recommend checking this page regularly.

These Terms and Conditions apply only to services operated under the be365 brand. Third-party game providers may have their own terms and conditions.
2 Account Register

To open an account on be365, you must provide accurate and truthful information. The name, date of birth, mobile number, and payment details you submit at registration must be your own. Accounts created with false or someone else's information may be closed at any time and any balance may be forfeited.

Each user may only hold one account. Opening multiple accounts is a violation of our Terms and Conditions. If this occurs, all associated accounts will be closed and any bonuses will be forfeited.

  • Use a strong password at registration — at least 8 characters, including numbers and special characters.
  • Never share your login credentials with anyone.
  • If you notice any unusual activity on your account, contact be365 support immediately.
  • The user is solely responsible for the security of their account.
3 Age restriction & eligibility

Be365 services are for users aged 18 and above only. If a minor is found to have used be365, the account will be closed immediately and all transactions will be considered void.

be365 takes a strict stance against minors participating in gambling or betting. If age cannot be verified during identity verification, the account will be suspended.

Be365 reserves the right to carry out identity verification (KYC) at any stage of registration. This process may require a National ID, passport, or other government-issued documents.

4 Deposit and Withdrawal Rules

Deposits on be365 can be made via Mobile Banking and Nagad. Minimum deposit amounts and maximum limits are set on the platform and may change. Deposits are generally credited to your account instantly.

Withdrawals are typically processed to your mobile banking account within 15 to 30 minutes. However, if identity verification is incomplete or there is an issue with your account, the withdrawal may be delayed.

  • Withdrawals must be made to your own payment account — funds cannot be sent to a third party's number.
  • Withdrawing bonus funds requires you to meet the applicable wagering requirements first.
  • Be365 may place a hold on withdrawals for any suspicious transactions pending verification.
  • If a withdrawal is not made within a specified period, the balance may be considered inactive.
If you experience any issues with a deposit or withdrawal, contact be365 support directly. Our team is available 24 hours a day.
5 Betting rules and regulations

It is each user's responsibility to read the specific rules for a given sport before placing a bet on be365. Once a bet is confirmed, it generally cannot be changed or cancelled. However, be365 may, at its own discretion, void a bet under certain exceptional circumstances.

If a match or event is cancelled, or if a result cannot be determined due to a technical issue, be365 will refund the stake or offer a re-bet. be365 reserves the right to void any bet placed with incorrectly listed odds.

  • A network disconnection during live betting may result in your bet being rejected.
  • Coordinated betting across multiple accounts on the same event will result in all bets being voided.
  • Winnings resulting from bets placed by exploiting system errors will not be paid out.
6 Bonus & promotional offers

All bonuses and promotional offers on be365 are subject to specific terms. To claim a welcome bonus, reload bonus, or cashback offer, the applicable wagering requirements must be met.

Bonus funds cannot be withdrawn directly — wagering requirements must be met first. Claiming the same bonus more than once, or attempting to claim bonuses across multiple accounts, will result in all bonuses being cancelled.

If bonus abuse is detected, be365 reserves the right to cancel the bonus and suspend the associated account.
  • Every bonus has an expiry date — any unused bonus will be automatically cancelled once the deadline passes.
  • VIP program bonuses apply to eligible members only.
  • Be365 may modify or cancel any promotion at any time without prior notice.
7 Prohibited Activities

The following activities are strictly prohibited on be365. Violating these Terms and Conditions may result in account closure and forfeiture of your balance.

  • Using money laundering proceeds or funds from illegal sources
  • Betting using bots, scripts, or automated software
  • Creating multiple accounts to collect bonuses
  • Using another person's account or stealing their information
  • Attempting to hack or manipulate the be365 system
  • Betting using match fixing or insider information
  • Running false promotions or fraudulent activities in the name of be365
8 Account Suspension and Closure

Be365 reserves the right to suspend or permanently close any user's account at any time and for any reason — including violations of these Terms and Conditions, fraudulent activity, or legal grounds.

Users may request to close their account at any time. As part of our responsible gaming commitment, be365 also offers the option to temporarily suspend an account for a set period.

  • You will be given the opportunity to withdraw your verified balance before account closure (provided no rule violations are involved).
  • Any remaining bonus balance will be cancelled upon account closure.
  • Permanently closed accounts may not be eligible for reactivation.
9 Privacy and Data Protection

Be365 keeps your personal information fully secure. We use SSL encryption and modern data protection practices. Your information is never sold or rented to third parties.

However, limited information may be shared with relevant authorities when required by legal obligation, government directive, or fraud prevention. For more details, please read our Privacy Policy Policy.

10 Limitation of Liability

Be365 is not liable for any financial losses incurred through betting or gaming on the platform. Betting carries inherent risk, and you participate entirely at your own responsibility.

Be365 is not liable for losses caused by technical issues, internet disconnections, or other circumstances beyond our control. However, if a loss is directly caused by a verified system error on our end, be365 may consider reasonable compensation.

11 Right to amend terms

Be365 reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, a notice will be posted on the platform and registered users will be informed.

Continuing to use the platform after any changes are made means you accept the updated terms. We recommend checking this page regularly to stay informed.

12 Contact & support

If you have any questions or feedback about these Terms and Conditions, please contact the be365 support team. Our team is always ready to help.

Contact the support team
  • Live chat: available 24 hours a day, 7 days a week
  • Email: [email protected] (plain text, not a clickable link)
  • Average response time: under 2 minutes
  • Full support available in Bengali
Core policies

What Matters Most on be365

A quick overview of the key points in our Terms and Conditions.

Identity Verification (KYC)

Identity verification is mandatory to withdraw on be365. This keeps your account secure and helps prevent fraud. Complete verification quickly using your National ID or passport.

Meeting bonus requirements

All bonuses come with wagering requirements. Once you receive a bonus, you must place the specified amount in bets before it becomes withdrawable. Full terms are available on the offer page.

Secure Payments

Fast deposits and withdrawals via Mobile Banking and Nagad. All transactions are encrypted and monitored in real time. Please use only your own payment account.

Account Security

Never share your login credentials with anyone. Use a strong password and keep two-factor authentication enabled. Report any suspicious activity to support immediately.

Responsible Gaming

Be365 believes in responsible gaming. You can set your own betting limits and, if needed, request a temporary account suspension.

24/7 Bengali-language support

If you have any questions about the Terms and Conditions, reach out via our live chat. Our support team is available around the clock, day or night.

Permitted Activities

Permitted activities

  • Operating a single account in your own name
  • Depositing and withdrawing through your own payment method
  • Using offered bonuses and promotions honestly
  • Accessing exclusive benefits through the VIP program
  • Reaching out to the support team for any issues
  • Using responsible gaming tools to stay in control
  • Updating your information in account settings
Prohibited Activities

Prohibited activities

  • Creating multiple accounts to collect bonuses
  • Betting using bots or automation tools
  • Using another person's information or payment account
  • Attempting to exploit system vulnerabilities
  • Match fixing or use of insider information
  • Depositing funds from illegal sources
  • Allowing anyone under the age of 18 to use your account
Get Started Now

Play by the Rules, Enjoy be365 Safely

Done reading the terms? Open your account now and claim your welcome bonus. Play responsibly and enjoy.

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